1. Introduction
At Bliss Haven, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you book or stay with us.
2. Information We Collect
We may collect the following information:
- Personal Details: Name, phone number, email, and address.
- Booking Details: Check-in/check-out dates, number of guests, special requests.
- Payment Information: Limited billing details processed securely via payment gateway.
- Website Data: Cookies, IP address, browser type, and usage statistics.
3. How We Use Your Information
We use your information to:
- Process and confirm your booking.
- Communicate about your stay, offers, or support queries.
- Improve our website and services.
- Comply with legal obligations.
4. Sharing of Information
- We do not sell your personal information to third parties.
- Data may be shared only with trusted partners (e.g., payment providers, booking platforms) strictly for completing your reservation.
- In case of legal requirements, we may disclose information to authorities.
5. Data Security
- We use secure servers and encryption to protect your information.
- Only authorized staff can access customer data.
6. Cookies
Our website uses cookies to enhance user experience and analyze traffic. You may disable cookies in your browser settings, but some features may not work properly.
7. Your Rights
You have the right to:
- Request a copy of your personal data.
- Ask us to correct or delete your data.
- Opt-out of marketing communications anytime.
